Servicum GmbH
Renewable Energy Semiconductor Manufacturing
Jena, Thüringen 222 followers
Servicing Smart Energy - Scaling after-sales solution for the Smart Energy industry.
About us
Servicum is an outsourcing solution for customer services in the Smart Energy business. Our services cover digital self services, an omni channel contact center, spare part logistics and on-site operations. Being present on all channels. Because accessibility is a must! Every day, your customers' expectations of being accessible on modern social media channels increases. Our Omnichannel platform is the node between the end customer, the installer and the manufacturer. Quickly on site at the customer. Because without installation it doesn't work! In spite of the all-encompassing digitalisation, all devices require the technician on site for installation and service. For this purpose, our platform offers simple and fast access to installation capacities throughout Germany. Always the right solution at hand. Because without know-how everything is nothing! Long response times or wrong solutions annoy your customers. For this reason, we analyse every service case in order to continuously improve the service routines and keep them available long after production has ended.
- Website
-
https://servicum.com
External link for Servicum GmbH
- Industry
- Renewable Energy Semiconductor Manufacturing
- Company size
- 11-50 employees
- Headquarters
- Jena, Thüringen
- Type
- Public Company
- Founded
- 2020
- Specialties
- Smart Energy, Business Process Outsourcing, Erneuerbare Energie, Kundendienst, After-Sales Services, E-Mobility, Field Service, Batterie Systeme, Photovoltaik, Charging, Partner Netzwerk, Smart Home, Wallbox, Handwerk, Dachdecker, and Heizung
Locations
-
Primary
Moritz-von-Rohr-Straße 1a
Jena, Thüringen 07745, DE